FAQs
Subscribe, await, enjoy.
Each month we will bring you a full rum experience. Please visit our HOW IT WORKS page to understand more.
Our HOW IT WORKS page will give you an overview of what's included.
You can see what's been in previous months by viewing our PARTNERS page
All subscriptions are £40.
You chose how often you wish to receive your box & we will charge you £40 based upon your chosen subscription selection.
If you prefer not to subscribe, visit our SHOP to view other non subscription boxes.
After your initial subscription you will be charged on the 24th of the month prior to your delivery month.
We aim to dispatch all boxes on the 1st working day of the month.
On occasion, depending on your local area demand, it may take longer to deliver (UK mainland addresses only).
Currently, UK mainland only.
We will be looking at delivery to addresses within Northern Ireland, the Highlands and Channel Islands in due course. If you're in these areas and you really don't want to miss out, please get in touch here.
Please complete the contact us form and we will happily look into this for you.
We will automatically attempt to recharge your preferred payment method every 24 hours until the charge goes through or the order is cancelled.
If payment isn't received before the last working day of the month, you will not receive the box you are due.
Every fourth box, you will automatically receive 10% off.
Those who have been subscribed for a year will receive an additional surprise, based on their subscription.
Of course! Each family or friend you refer across that actively subscribes using the link provided by you will earn you 10% off your next subscription payment. This is automatically applied (only one discount per billing period)
Your family or friend will receive 10% off their first purchase.
If you pause your subscription, no. You are still entitled to your discount for consecutive months.
If you cancel your subscription, then unfortunately you'll no longer be apart of the loyalty scheme.
Please sign in to your account to manage your subscription.
Alternatively, you can email help@therumboxx.co.uk and we will deal with your request.
Please sign in to your account to manage your subscription and skip any upcoming boxes you have. Your subscription will then automatically continue the following payment date.
Alternatively, you can email help@therumboxx.co.uk and we will deal with your request.
Please sign in to your account to manage your subscription.
Alternatively, you can email help@therumboxx.co.uk and we will deal with your request.
At The Rum Boxx, we hope that every member is able to enjoy their rum delivery to its full extent.
Being a small company and due to the how the club runs, we are currently not in a position to accommodate for every allergy, intolerance or dietary requirement.
Sadly this may mean, on occasions, you are not able to enjoy everything in the box.
Please complete the contact us form.
Alternatively, you can email help@therumboxx.co.uk and we will deal with your request.
